Privacy Policy
How we collect, use and protect your data
Overview
P&C Jewellery (“we”, “us”) respects your privacy. This policy explains what information we collect, why we collect it, and how you can manage it.
Information We Collect
- Account info (name, email) when you register or use Clerk authentication.
- Order and payment details necessary to process purchases.
- Device and usage data for analytics and site improvements.
- Shipping address and contact information for order fulfillment.
How We Use Your Data
We use collected data to process orders, communicate with you, provide support, and improve our services. We do not sell personal data to third parties.
Third-Party Services
We rely on third-party providers for authentication (Clerk), payment processing, image hosting (Cloudinary), and analytics. Those providers have their own privacy practices.
Payment Processing
We use Razorpay as our payment gateway to process transactions securely. When you make a purchase, your payment information is transmitted directly to Razorpay over encrypted connections. We do not store complete credit card numbers or CVV codes on our servers. Razorpay is PCI DSS compliant and handles all sensitive payment data according to industry standards.
Payment data processed includes: card details, UPI information, net banking credentials, and wallet information depending on your chosen payment method. For more details, please refer to Razorpay's Privacy Policy.
Financial Information Security
All financial transactions are encrypted using SSL/TLS protocols. We maintain industry-standard security measures to protect your financial information during transmission and storage. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain order and transaction records for accounting and legal compliance purposes. Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Security
We implement reasonable technical and organizational measures to protect personal information, including encrypted data transmission, secure servers, and regular security audits.
Your Rights
You can request access, correction, or deletion of your personal data by contacting us at pandcjewellery@gmail.com. You may also request a copy of your transaction history and personal information we hold.
Contact
For privacy questions contact: pandcjewellery@gmail.com or call +91 9804915374